Last updated: November 2026

These terms govern the use of barranquero.es and the booking of online dermatology consultations. If there is any discrepancy, the Spanish version prevails.

1. Who we are

  • Provider: DERMALYTICS, S.L.P. — Tax ID B75796573, C/ Maestra Angeles Aspiazu, 27, 29640 Fuengirola (Málaga), Spain. Contact details are in the Legal Notice.
  • Doctor: Dr Álvaro Barranquero Fernández, specialist in Medical-Surgical Dermatology and Venereology, registered with the Colegio Oficial de Médicos de Málaga (no. 29/2911300).

2. Use of the website

The information on this website is general and for guidance only. It does not replace a medical consultation and should not be used to diagnose or treat any condition. The texts, images and design of the website are protected by intellectual property rights and may not be reproduced without permission.

3. Online consultations

  • Services: video consultation, assessment by photographs, follow-up appointments, and second opinions or medical reports.
  • Price: €120 per consultation (final price).
  • Booking and payment: through Doctoralia, or by card on this website through Stripe. Card details are handled by Stripe and are never stored by us.
  • Confirmation: booking or paying is a request for a consultation. After paying on this website you will be contacted by email to agree the format and time. If, before the consultation, the doctor considers that your case is not suitable for remote assessment, the consultation will not go ahead and you will receive a full refund.
  • Limitations: an online consultation is not suitable for emergencies or for moles that have changed, which need an in-person examination with dermoscopy.

In-person consultations are booked and invoiced through each clinic (Centro AIMA, Clínica Bosch or Midtown Clinic), under that clinic’s own conditions. These terms apply only to online consultations arranged through this website.

4. Cancellations and refunds

  • Video consultation: you can cancel or reschedule free of charge up to 24 hours before the appointment, with a full refund. Cancellations made less than 24 hours before, or failure to attend, are not refunded.
  • Assessment by photographs: you can cancel with a full refund as long as the assessment has not yet started.
  • Bookings made through Doctoralia are also subject to Doctoralia’s own conditions.

5. Right of withdrawal

Under Spanish consumer law you have 14 days to withdraw from a contract made at a distance. By asking for your consultation to take place within that period, you expressly request that the service begins and acknowledge that you lose the right of withdrawal once the consultation has been fully provided. Before then, the cancellation conditions above apply.

6. Prescriptions and reports

Prescriptions and medical reports are issued when the doctor considers them clinically appropriate.

7. Data protection and cookies

Your personal and health data are processed as explained in the Privacy Policy. Non-essential cookies are only used with your consent, which you can give, refuse or change at any time through the “Cookie settings” link at the bottom of every page, as explained in the Cookie Policy.

8. Liability

Medical care is provided in accordance with good clinical practice. We are not responsible for decisions taken solely on the basis of the general information on this website, or for the content of external websites linked from it.

9. Applicable law and complaints

These terms are governed by Spanish law. If you are a consumer, you may bring any claim before the courts of your place of residence. Official complaint forms (hojas de reclamaciones) are available on request.